The Accessibility for Ontarians with Disabilities Act, 2005 (AODA) requires businesses with one or more employees to meet a number of accessibility requirements in the areas of customer service, information and communications, employment, and the built environment. At least 20% of customers have a disability - either visible or non-visible- and because of this businesses need to consider all the ways they can enhance their accessibility.  

Learn how to make your business accessibility smart with the Business of Accessibility handbook, as well as the following helpful documentation:

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