The Ombudsman is an independent officer of the Legislature who investigates complaints from the public about Ontario public sector bodies within his jurisdiction, recommending improvements for governance and resolving individual issues.

The Township of Uxbridge uses the services of the Provincial Ombudsman. This ombudsman can look into a municipality's:

  • Decisions;
  • Recommendations;
  • Omitted acts

On December 11, 2014, the Ontario Legislature gave Royal Assent to Bill 8, the Public Sector and MPP Accountability and Transparency Act, 2014. This Bill lets the Provincial Ombudsman help Ontario municipalities.

The Bill doesn’t stop municipalities from choosing their own Ombudsman. However, the Provincial Ombudsman is the default Municipal Ombudsman for municipalities that don’t choose their own ombudsman.

Resolving Complaints

The Township of Uxbridge wants to resolve complaints:

  • Fairly;
  • Respectfully;
  • Transparently;
  • Quickly

If you have an issue that needs to be resolved, visit our Report an Issue page. If your complaint involves a Member of Council, please visit our Integrity Commissioner page.

If you are not happy with the outcome of your complaint, you can submit a complaint with the Provincial Ombudsman’s Office.

Closed Meeting Investigations

The Township of Uxbridge conducts its Council and Committee meetings in open session, except where permitted, in accordance with Section 239 of the Municipal Act, 2001.

If you are concerned that a meeting, or a portion of a meeting, was improperly closed to the public, you can file a complaint with the Township's Closed Meeting Investigator. Please review the Township's Closed Meetings Investigations Policy before filing a compliant.

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